Apple Support Technician
Leeds LS12 2LB - Full-time, Permanent
Our Apple service division has an immediate vacancy for an internal Apple Support Technician.
Clockwork are the only genuine Apple Authorised Service Provider in Leeds apart from the Apple Store. This means you will have access to self paced official Apple training working towards Apple certifications.
Full training will be provided but any experience will be a bonus.
Duties to include:
- Greeting customers
- Booking support calls and repairs into our bespoke service system
- Diagnosing faults & issues.
- Running Apple Diagnostics (AST, MRI)
- Fitting parts as required in an electrostatic safe environment
- Updating customers on repairs
- Answering phone calls
- Excellent customer service skills, enthusiasm and motivation.
- Interest in technology