Careers

Current Vacancies

If you would like to work for one of the UK’s top Claris Filemaker developers and IT support providers please check out our vacancies below.

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Our Vacancies

1st Line Support Technician

Leeds LS12 2LB - Full-time, Permanent

We require a 1st Line Support Technician for our IT Support team.

This role would be within our IT support team whereby you would be the first port of call and friendly face/voice for our customers when they are facing issues with their IT systems or a basic issue with a FileMaker solution our Software team have developed.

Full training will be provided but any IT experience will be a bonus.

Duties to include:

  • Creating support tickets received via email, Skype, Teams or phone call on to our internal tracking system.
  • Interpreting, diagnosing and recording details for issues reported. 
  • Fixing various IT issues remotely where possible or onsite.
  • Fitting replacement parts as required in an electrostatic safe environment
  • Keeping customers up to date with issues raised and part turnaround times.
  • Performing audits onsite to ensure the information we hold for supported computers/network equipment is up to date.

Prerequisites:

  • Excellent customer service skills, enthusiasm and motivation.
  • Full manual driving license.
  • Interest in technology

Interested? Email your CV to: Jobs@clockworkct.co.uk